Posts

Elevating the Art of Telling a Customer "No"

Turning Epic Weather Fails Into Revenue Opportunities

The Power of Regram Apps for Business When Using Instagram

Top 3 Items to Consider Before Collaborating with Someone

The Importance of Encouraging "Constructive Non-Conformity" In Business

6 Steps for Strategic Narrative ("Story Telling") As the Centerpiece of Persuasion for Customer Engagement

Dealing With Hardball Negotiation Styles | Solutions to Top 3 Heavy-Hitters

Letting Unbridled Creativity and Innovation Flow In Your Business

Where Legendary Customer Service Starts | Hint: It's Not Where Most Start

Real Leadership vs. Just Pretending

What Your Social Media Says About You to Prospective Clients